At The Local Thread, we want you to love every item you order! We take great pride in our products, our craftsmanship, and our customer service. Please take a moment to review our return policy before completing your purchase.

Custom Orders

All of our products are made-to-order, created especially for you once your order is placed. Because of this, we’re unable to accept returns or exchanges unless there is a manufacturing defect or a printing error on our part.

If you believe your custom item has an issue, please contact us within 7 days of delivery.

Be sure to include:

• Photos clearly showing the issue
  
• A detailed description of the problem
  

Our team will review your claim promptly and work with you to make it right.

Blank Apparel

Our blank apparel (including Mossy Oak® items and pieces from our in-store T-Shirt Bar) moves quickly and is not individually tagged. Because we cannot verify if a blank has been worn or washed, we do not accept returns or exchanges on these items.

Our Commitment

We strive to ensure every order meets our high standards for quality and customer satisfaction. If you ever have questions or concerns before placing an order, please reach out — we’re always happy to help guide you on sizing, colors, or product details before you purchase.